A vital component of Reputation Management is monitoring online reviews. Our system hunts for reviews across the top review websites, making it simple to track what people are saying – wherever they’re saying it.
72 percent of consumers say they trust online reviews as much as personal referrals. So, if your business is lacking high review ratings – or reviews in general – there’s a good chance that you’re losing potential customers to your competitors. To avoid this, it’s important to continuously generate positive reviews while managing the negative ones.
Monitor all of your reviews on Google, Facebook and hundreds of review sites from one centralized dashboard to hear what customers are saying about your business.
Generate reviews on sites that consumers rely on to make their buying decisions. You’ll be able to send customized requests to your customers, suggesting up to three sites where they can leave a review. Plus, gather harsh feedback through a private form so you can provide great customer service offline.
Whether reviews are positive or negative, give your team the tools to respond quickly and professionally to reviews that are posted anywhere on the web.
Never miss a new review again. Get alerted the moment a new review is posted and monitor reviews from the top review sites in one simple dashboard.
Our FREE online reputation report allows you to answer these important questions: