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Case Studies & Ebooks

The Ultimate Guide to Online Reviews

Why online reviews are important:

How to respond to reviews
How to get more reviews
Effects of reviews on listings and SEO
Top review sites
Stats, tools and resources

Download The Ultimate Guide to Online Reviews Ebook

Case Study: How Listing Distribution Affects the Accuracy of Online Data

In order to understand the efficacy of listing management tools, Repzilla analyzed over 17,000 subscribers and 200,000 non-subscribers of its Listing Distribution solution. The results provide insights as to why it’s important for local businesses to continuously update their online data.

Case Study: Marketing Automation

Learn how The McClatchy Company’s Modesto Bee newspaper experienced unprecedented success with Repzilla’s Marketing Automation.

Download the Case Study: Marketing Automation

BLOG

What is Online Reputation Management?

A business’s reputation used to be what they said about themselves in their advertising and the reach their customers had via word of mouth. Now, consumers are pushing out a...

6 Reasons Your Local Business Listings Need to Be Accurate

As a business, how likely is it that potential customers will come through your door? The whole point of an online presence is to entice customers into your store, your...

The Dos and Don’ts of Customer Service

Everyone can recall a time when they’ve received excellent customer service. Whether it was the clerk who was extra helpful or the hotel staff who went above and beyond, we’ve...

5 Ways to Boost Patient Loyalty

A lot of time and energy goes into gaining new patients for your practice. And, unfortunately, that’s only half the battle. The really challenging part is keeping them around.  ...

Best Practices for Connecting with Patients Via Social Networks

For some physicians, it might seem daunting to wade into the social media waters. They may be worried about opening their practice up to legal risk or possibly blemishing their...

10 Tips for Handling Negative Patient Reviews

More and more, prospective patients are relying on online reviews to make a decision of which practice to choose. This means those reviews and how you respond to them are...

Top 10 Review Websites to Get More Customer Reviews On

In the table below, U.S. Ranking, % U.S. Traffic and Average Monthly U.S. Traffic (unique visitors) data are sourced from Alexa. Businesses should strive to get business reviews on business...

5 Reasons SEO is Essential for Website Success

SEO, or Search Engine Optimization, is a term you’ve most likely heard before. As digital marketing continues to rise, so does the contest for web visibility. If potential customers can’t...

7 Simple Ways to Get Patients to Leave Online Reviews

When people are trying to find a physician, they want to hear from patients who have been there, done that. On sites like Yelp, HealthGrades, Facebook and Angie’s List, people...